4100 W Eldorado Parkway
Suite 100-382
McKinney, TX 75070
ph: 972-746-2306
fax: 972-746-2307
alt: 855-595-3340
customer
D&R Financial is staffed with experienced personnel who are exceptionally knowledgeable about collection techniques. As a result, your image and reputation will always be maintained.
Our representatives have the specific training and experience to successfully service receivables.
We have designed, implemented and successfully provided collection programs according to the unique requirements of our clients and in strict compliance with all applicable laws and regulations.
D&R Financial has in-depth experience handling customer service inquiries, such as billing questions, product and service inquiries and complaint resolution.
Are there any up-front charges when I place an account for collections?
The short answer is no. At D&R Financial, we operate on a contingency basis. This means that we bear the expense for recovery and when we collect, we are compensated based on an agreed upon rate. If no monies are recovered for you, there is no charge for our services. You pay only for results. Not for our efforts!
What information is needed to place an account in collections?
With this information, our investigators can begin their collection effort. It is important that you get us copies of all backup information that you have on the debt within 24 hours of the placement. This information can be transmitted either by fax, email or mail. Source document information is extremely valuable in the initial stages of the collection process.
What is D&R Financial’s remit policy?
For collections generated from the first until the 22nd of the month, our accounting department begins the check writing process on the eighth of the month following. All funds are deposited into a trust account upon receipt from your debtors.
Does D&R Financial use attorneys for collections?
While our mainline collection staff consistently achieves one of the highest collection rates in the industry, there are some accounts that need the services of an attorney. D&R Financialuses a nationwide network of collection attorneys.
4100 W Eldorado Parkway
Suite 100-382
McKinney, TX 75070
ph: 972-746-2306
fax: 972-746-2307
alt: 855-595-3340
customer