If you and your staff are spending a lot of time trying to collect what your customers owe you for a service or product, consider the advantages of assigning those accounts to D&R Financial, a professional collection service.



Each client will be assigned their own personal account executive based on their expertise. Our service uses customized collection letters and telephone contact campaigns to maximize default-aversion efforts on debtors that your institution may not otherwise have the internal resources to conduct.

Although companies understand the importance of contacting customers early in the delinquency cycle, some do not have the resources necessary to sustain consistent and cost-effective outbound telephone campaigns. D&R Financial provides a customized, customer-service approach to contacting customers and reminding them of their obligation to pay their account.

We typically make reminder calls in the client's name to recently past-due customers and courtesy collection calls to more seriously delinquent customers. We leave a respectful message on answering machines /voice mail if telephone contact attempts are unsuccessful after the second day.

Adding collection charges to your debtors' accounts can completely offset your collection costs. If you plan ahead, you can protect yourself against the added cost of collecting overdue debts by adding a collection charge where allowed by law.

For example: "I / We understand and agree that in the event of default, I /we will be responsible to pay reasonable collection charges and /or attorney fees.”

Post the notice of a charge at your cash register in reference to bad checks.

Consult your attorney. We suggest that you verify with your legal counsel about your legal right to add a collection charge.

No Recovery • No Fee • No Minimum

We work off of a contingency basis. There are no service charges or sign-up fees, therefore, no risk.

If we don't recover your money, you owe absolutely nothing!

Within 24 hours of placing an account, the following will happen:

• The first of our five-letter series is sent to the debtor via U.S. Mail.
• Your case will be placed into the workload of one of our on-staff collectors.

Our collectors will attempt to contact the debtor and produce a resolution to the matter by placing daily phone calls in an attempt to contact the debtor.

 Contact D&R Financial for additional inquiries.